SCRT Support

Space Coast Rocket Tracker (SCRT) — Support

SCRT tracks upcoming US rocket launches: countdowns, delay/scrub alerts, Go-for-Launch and Hold alerts, and the launch outcome (success, failure, or partial failure) once it flies. It covers every major US launch site — Florida, California, Texas, Virginia, and beyond.

Have a question, found a bug, or have a feature suggestion? Email savdiddy@me.com — every message gets a reply.

Frequently Asked Questions

How do I track a launch and get notified?

Open any launch’s detail screen and tap the star icon in the top-right corner. The first time you do this, iOS will ask for notification permission — allow it to receive alerts for that launch. You can track as many launches as you like from Settings → Tracked Launches.

What kinds of alerts will I get for a tracked launch?

• Delay & Scrub Alerts — the launch time moved
• Go for Launch Alerts — the range has gone green
• Hold Alerts — the countdown has paused
• Launch Results — success, failure, or partial failure once it flies

Each of these can be turned on or off individually in Settings → Alerts.

Why isn’t the widget updating?

Home Screen widgets refresh periodically on a schedule managed by iOS, not by the app directly — this is normal iOS behavior for all widgets, not specific to SCRT. Opening the app refreshes it immediately. If it’s been stale for more than a few hours, check Settings → General → Background App Refresh is enabled for SCRT.

Why is the weather card empty or showing an error?

Weather comes from Apple’s WeatherKit and requires location or pad coordinates to be available. If a launch doesn’t have confirmed pad coordinates yet, or WeatherKit is briefly unavailable, the card will say so rather than show incorrect data.

What does “Will I See It?” tell me, and why is it locked?

It’s a Premium feature that estimates whether a given launch will be visible from your location — based on your distance to the pad, whether it’s day or night, the rare “twilight plume” effect, and the forecast sky conditions. It requires Premium because computing a personalized estimate per launch is meaningfully more than the free tier’s launch tracking.

What does Premium include, and how much does it cost?

Premium ($1.99/month or $14.99/year) unlocks:

• The “Will I See It?” visibility forecast for every launch
• A daily “Today in Rocketry History” notification
• The full 180-image historical archive unlocked immediately, instead of one image per day

All three work immediately at the moment of purchase.

How do I cancel or manage my subscription?

Subscriptions are billed and managed entirely through your Apple ID — SCRT never sees your payment details. Go to Settings (the iOS Settings app) → your name → Subscriptions, or use the “Manage Subscription” link inside SCRT’s own Settings → Premium section.

I subscribed but don’t see Premium features — what do I do?

Try Restore Purchases in Settings → Premium. If that doesn’t resolve it, email savdiddy@me.com with your Apple ID’s email (not your payment details) and roughly when you subscribed.

Does SCRT track me or collect my data?

No. There are no accounts, no analytics, and no advertising trackers. Full details: SCRT Privacy Policy.

Where does the launch data come from?

Launch Library 2, operated by The Space Devs — a free, public database of launch schedules.

Contact

savdiddy@me.com